# Ben Lomond, NE32 3JA — Greene King Leasehold Assessment
## Quick Verdict
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This independent assessment was prepared by SmartPubTools using the following publicly available sources:
- Pub listing data: Greene King published listings — availability, agreement type and rent figures sourced directly from the pub company's own website
- Google rating & reviews: Google Places API — ratings and review counts retrieved programmatically from Google Maps data
- Local population & demographics: ONS Census 2021 — population figures, age profiles and household data
- Local employment data: NOMIS Official Labour Market Statistics — employment rates and major local employer data
- Pubs Code information: Pubs Code Adjudicator (UK Government) — tied tenant rights and MRO entitlements
- Operator perspective: SmartPubTools is operated by a working pub landlord under a Marston's Community Retail Partnership at Teal Farm Pub, Washington NE38 — assessments reflect genuine first-hand operator experience
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| Factor | Assessment |
|—|—|
| Condition | Unknown — no current occupant data |
| Location Score | 5/10 — residential estate, limited footfall data |
| Deal Rating | Proceed with caution — zero review history requires on-the-ground investigation |
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## The Local Picture
NE32 is Jarrow. Not a glamorous postcode, but that’s not necessarily a problem. Jarrow is a working-class town on the south bank of the Tyne with a tight community identity, a real sense of place, and — historically — genuine loyalty to a decent local. The demographic here is largely residential estate housing, older population mixed with younger families, and a community that will back a pub that earns its trust.
The issue with this particular assessment is the zero Google review count. No stars, no reviews, no footprint. That tells you one of three things: the pub has been closed for a meaningful period, it traded under a different name or format that accumulated reviews elsewhere, or it never built a digital presence under current occupant management. None of those options is disqualifying, but all of them require you to do your own footwork before you commit.
Get down to NE32 3JA. Stand outside at lunchtime on a Tuesday. Go back on a Friday evening. Talk to residents. Find out what this site means to the area, whether people miss it or whether they’ve moved on. Local knowledge is worth more than any operator guide here.
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## What The Pub Is
Without a current trading history visible online, you’re working blind on the physical state of the site. Greene King will provide an EPC and a schedule of condition, but you want to see this independently. Commission your own surveyor — not one recommended by the landlord.
Look specifically at:
– Kitchen extraction — replacement cost can run £8,000–£18,000
– Cellar cooling — a failed system costs £2,500–£5,000 to sort
– Car park condition and lighting if applicable
– Beer garden or external space and whether it’s in a usable state
– Whether the internal layout suits wet-led, food-led, or a split operation
The pub name suggests a traditional community local rather than a food-destination build, but don’t assume. Walk the room yourself.
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## The Greene King Deal
This is a leasehold agreement, which means you’re renting the business and trading under a tied arrangement for most of your supply. Greene King leases typically run 10–25 years depending on the agreement format. You’ll be buying your draught beer, most packaged products, and sometimes soft drinks through their supply chain at above-wholesale prices — that differential is how they make their margin on the lease.
What you get in return is brand infrastructure, some operational support, a national supply chain that rarely fails, and access to their managed operator development programmes if you qualify.
In practice, the support model works best when you engage with it actively. Greene King’s BDM visits are useful if you push for them. Their compliance and training frameworks are solid — they’ll help you pass EHO inspections and stay GDPR compliant. Their marketing tools exist but won’t replace you actually knowing your regulars by name.
The Pubs Code Tied Tenant Support gives you rights to a Market Rent Only option at rent review — understanding that mechanism matters before you sign.
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## Financial Reality
| Cost Item | Estimate |
|—|—|
| Ingoing deposit | £3,000–£8,000 |
| First month rent (advance) | £1,500–£4,000 |
| Working capital (recommended) | £10,000–£15,000 |
| Opening stock | £4,000–£7,000 |
| Fixtures, repairs, personalisation | £2,000–£10,000 |
| Legal and professional fees | £1,500–£3,000 |
| **Total ingoing (realistic minimum)** | **£22,000–£47,000** |
On the trading side, a community pub of this type in NE32 might generate £6,000–£12,000 weekly turnover once established — but that depends entirely on whether there’s demand here now, not whether there was demand five years ago. With no live review data, I wouldn’t project above the lower end until you have three months of trading behind you.
Wet margin on tied beer typically runs 50–58% gross. Any food operation you add will drop your blended gross margin but should increase absolute net return if volumes justify the kitchen overhead.
Labour is your single biggest controllable cost. In a community local this size, you’re looking at a skeleton crew — likely yourself, one or two part-timers, and agency cover for sickness. Run your labour percentage weekly from day one. Anything above 28–32% of net sales in a pub this format needs immediate attention.
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## Pubs Code Rights
As a tied pub tenant with Greene King, you are covered by the Pubs Code (England and Wales) 2016. Your key protections include:
– **Market Rent Only (MRO) option** at rent review or when a significant increase is proposed
– **Right to parallel rent assessment** independently
– **Right to request a rent assessment** every five years
– **Adjudication rights** through the Pubs Code Adjudicator if disputes arise
Do not rely on the pub company’s explanation of these rights. Get independent advice from the British Institute of Innkeeping or a specialist tied lease solicitor before signing.
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## Who This Suits
This pub suits an operator who is community-first in their thinking. Someone who will be behind the bar most evenings in the early months, who knows how to build a regular trade from scratch, and who doesn’t need footfall handed to them.
It does not suit someone looking for a ready-made food operation with an established lunch trade. There’s no evidence that infrastructure exists here. If you’re a chef-operator wanting to lead with food, look elsewhere unless you’re willing to build from the ground up with significant investment and patience.
Ideal profile: experienced front-of-house operator, minimum three years in licensed trade, comfortable with a wet-led model, financially secure enough to run at a loss for 3–6 months while building the customer base.
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## What You Need On Day One
– Personal Licence (mandatory)
– DPS arrangement confirmed
– EHO registration submitted 28 days prior to opening
– Food safety management system in place (SFBB minimum)
– EPOS system configured with product categories
– Staff contracts, GDPR policy, and allergen documentation
– Cellar management training completed
– Public liability and employer’s liability insurance in force
– Bank account with sufficient working capital separated from personal funds
– Weekly financial reporting system ready to run from day one
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