How to Motivate Bar Staff on Slow Shifts

We’ve all been there – it’s Tuesday afternoon, the pub’s dead quiet, and your bar staff are standing around looking bored senseless. Slow shifts can kill team morale faster than a bad pint, but they don’t have to be a drain on your business or your staff’s motivation.

The key is turning these quiet periods into opportunities rather than endurance tests. Your team wants to feel useful and engaged, even when the tills aren’t ringing every five minutes.

Set Clear Tasks and Goals for Quiet Periods

Nothing kills motivation like standing around with nothing to do. Create a proper slow-shift checklist that keeps your team busy and your pub running smoothly:

• Deep cleaning tasks – polishing glasses properly, cleaning beer lines, wiping down every surface
• Stock management – checking deliveries, rotating stock, updating inventory
• Prep work – cutting garnishes, restocking fridges, setting up for busy periods
• Training opportunities – teaching newer staff about different beers, cocktail techniques, or customer service

The trick is making these tasks feel important, not like busy work. Explain how each job contributes to the pub’s success and the team’s performance.

Use Competition and Recognition

A bit of friendly competition works wonders for motivation. Set up challenges during slow shifts – who can polish the most glasses to perfection, or which team member can memorise the most beer descriptions.

Our free FOH app includes gamification features and leaderboards that make this dead simple. Staff can see their progress, compete with colleagues, and earn recognition for their efforts – even during the quietest shifts.

Recognition doesn’t always mean money. A simple “well done” or highlighting someone’s effort to the rest of the team goes a long way. Make slow-shift achievements visible and celebrated.

Invest in Your Team’s Development

Quiet periods are perfect for training and development. Use the time to:

• Teach upselling techniques
• Practice cocktail making
• Share knowledge about your beer selection
• Work on customer service skills
• Cross-train on different roles

When staff feel they’re learning and growing, they’re more engaged and motivated. Plus, you’re building a stronger, more capable team for when things get busy again.

For more comprehensive strategies on managing your bar staff effectively, the principles remain the same – clear communication, fair treatment, and genuine investment in your team’s success.

Remember, motivated staff during slow shifts means they’ll be energised and ready when the rush hits. It’s about building a culture where every shift matters, regardless of footfall.

Ready to boost your team’s motivation? Try SmartPubTools’ free pub management platform with staff scheduling and gamification features at smartpubtools.com – no subscription required.